Return and cancellation policy
During any rare instances if you do not like our products kindly follow our policy mentioned below.
- Products can be returned within 10 days of receiving only if the packs are sealed, not damaged and without any external liquid spillage in any way.
- Our support team must receive and approve your return request received.
- In case if you receive your products damaged/opened, we request you to email us a picture of the damaged product, within 24 hours of receiving your order. We suggest to take a video while opening the parcel to avoid disputes.
- On Approval of your return, we will offer you an exchange or refund. You shall choose to get a full refund in the form of credit or get a refund on your original credit/debit card used for payment.
- Items that may have been damaged, defective or sent by error will be fully refunded. Refund will be processed within 7-10 working days from the date we receive the products back in unopened condition.
- We aim to process all returns within 7-10 business days. If you have any queries about your return, please contact us on 9811665715.
- Orders which are pending for shipping can be cancelled within 2 working days from the date of placing the order. Once the order is cancelled, the refund will be processed within 7 working days.
For any other questions or clarifications, please contact usSignaxo
Building No. 8
Basement, Arihant Nagar Punjabi
Bagh, New Delhi – 110026
Phone : 9811665715 or Email us at [email protected]